And a bang on the ear

...to the idiot giving the "First Forecast" weather report on WWJ-TV last evening.

I'll be the first to admit that ten days without a cigarette has left me a wee bit cranky, but for fuck's sake, a forecast that's calling for shovel worthy snowfall is not good news, not a reason for smiling, and most certainly not a call for cheeriness.

Christmas is fucking over. Snowfall is no longer "a white Christmas." January is here--about the only thought people are giving to winter now is that it would please be fucking over quickly. Measurable snowfall results in the following: fender benders, longer commutes to and from work, lost work days if school is called off (or, if you're lucky enough to have an on call sitter, money spent taking care of kids that wasn't in the budget), and more gas burned driving (last check--it's over $3 a gallon). None of this, you dimwit, is good news.

Thanks to my job, I've been thinking a lot lately about what makes a company worthy of your trust and your business. I've yet to find a company that really captures that, but I've found quite a few that suffer from customer service tone deafness. Congratulations, WWJ-TV: you're the first of many who will be so noted this year for your utter cluelessness when it comes to your customers (we, the viewers). You might let the weather girl know that perkiness might work very well on her next date, but to skip it when giving the weather report unless she's calling for eighty degrees and sunshine.

Peace,
emaycee